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If it wasn't for the truth that my hubby and child were up there with me a minimum of 8 hours a day, I would not have actually gotten the meds I needed. Telling remo online platform was not enough. EVERY TIME there was a shift modification, we had to start over with the list of medications, dosage, times to be taken.
They said yes, were were ideal and to call San Remo's Director of Nursing to report problems. As far as I can inform there is/was no one because position at all. Medications were provided in pill kind with water consistently despite the fact that all instructions said "client can not swallow tablets - chop and offer with pudding".
In some cases medications not delivered at all but frequently they came eventually and were ultimately corrected however it took a lot of effort and time on our part to see that it took place. The UGLY: this location remains in SERIOUS need of competent, trained, administrators with exceptional interaction skills.
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The bad little lady doing the admission seemed surprised that we were amazed to be initialling kinds specifying that we 'd received documents that needs to have been provided to us within the very first 12 business hours (directives to doctors, etc). By the time she started confessing us, we were so annoyed with internal communications problems (see more examples listed below), we had currently informed them we desired me to be launched asap and to get outpatient, rather than in-patient services.
I'm sorry she's overworked however she is forgetting that she's dealing with individuals who are frightened to death, don't understand what's being done to them, and who have actually gotten no clear succinct strategy of care. Plan of care: there is none as far as we can tell. While the personnel get together for day-to-day meetings to talk about clients, the clients are never informed of their schedules for the next day.
m. most days, for blood pressure checks, etc. I would rush to get dressed hoping that by being prepared for the day, I would be require to therapy early and be able to get it over with. No such luck. Get dressed, eat